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Understanding the Maintenance Workflow

FlightLogger Maintenance is built around a connected maintenance workflow. The purpose is to help your organization move from identifying maintenance needs to planning, executing, documenting, and following up on work in a controlled and traceable way.

A maintenance workflow is not just a work order. It often involves aircraft status, due maintenance, defects, parts availability, purchasing, technician work, signoffs, and technical records. FlightLogger Maintenance connects these areas so each team can work from the same operational picture.

The basic maintenance flow

A typical workflow in FlightLogger Maintenance looks like this:

  1. Identify what maintenance is required
  2. Plan the work
  3. Prepare parts, tools, and resources
  4. Create or organize work orders and work packages
  5. Release the work to the workshop
  6. Execute the work
  7. Complete and close the work order
  8. Preserve records and follow up on compliance

Each step supports traceability, so maintenance decisions and completed work can be reviewed later.

Step 1: Identify what needs to be done

Maintenance demand can come from several sources.

It may come from recurring maintenance, AMP requirements, aircraft usage, defects, component limits, airworthiness directives, service bulletins, service letters, or a manual planning need.

If FlightLogger is connected, aircraft hours, cycles, and pilot-reported defects may also feed into FlightLogger Maintenance. FlightLogger Maintenance then uses the available data to support maintenance status, due tracking, planning, and repair handling.

The important point is that different sources of work should still lead into one controlled maintenance process.

Step 2: Review aircraft status and due work

Maintenance planners normally start by reviewing aircraft status and upcoming maintenance needs.

This may include:

  • Aircraft readiness or maintenance status
  • Upcoming or overdue maintenance
  • Open defects
  • Due recurring maintenance
  • AMP-related requirements
  • Compliance items such as AD, SB, or SL assignments
  • Open work orders or work packages
  • Missing setup data, such as unmapped counters or missing usage history

If required setup data is missing, FlightLogger Maintenance may not be able to calculate due status confidently. In that case, the missing setup should be resolved before the aircraft status is treated as fully reliable.

Step 3: Plan the work

Once the maintenance need is understood, the planner prepares the work.

Planning may include:

  • Defining the scope of work
  • Creating a work order
  • Grouping work into a work package
  • Linking work to an aircraft, defect, schedule, AMP requirement, or compliance item
  • Adding task descriptions and instructions
  • Assigning priority and planned timing
  • Preparing the work so it can be understood by the workshop

Planning is separate from execution. The planning stage defines what should be done, while the workshop stage records what was actually performed.

Step 4: Check parts, tools, and availability

Before work is released, the planner or stores team should check whether the required material is available.

This may involve:

  • Checking inventory stock
  • Reviewing batches or serialized items
  • Reserving parts
  • Creating pick lists
  • Checking tool availability
  • Raising order requests if parts are missing
  • Creating purchase orders through Purchasing
  • Receiving and inspecting purchased goods before they become available

This step is important because maintenance can be delayed if a work order is released before the required parts or tools are ready.

Step 5: Release work to the workshop

When the planned work is ready, it can be released to the workshop.

Release is an important transition. It moves work from planning into execution. Once released, the work should be visible to workshop users with the information they need to begin.

Released work should include enough context for technicians, such as the aircraft, task descriptions, priority, instructions, assignments, and expected signoff requirements.

Step 6: Execute the work

Workshop users perform the released maintenance work.

During execution, they may:

  • Start and complete tasks
  • Record time entries
  • Use parts or install components
  • Record tool usage
  • Add findings or non-conformities
  • Complete required signoffs
  • Mark tasks as completed or blocked

This is where FlightLogger Maintenance creates the execution evidence for the work performed.

Step 7: Complete and close the work

When the work has been performed, the relevant tasks and work order must be completed and closed according to the workflow.

Completion and closure are not just administrative steps. They help confirm that required task information, time, parts, findings, and signoffs have been recorded before the work is treated as finished.

Step 8: Preserve records and support compliance

After maintenance work is completed, the result must be documented.

FlightLogger Maintenance supports traceability through technical records, maintenance history, component history, work order records, signoffs, and compliance documentation.

This helps the organization answer important questions later, such as:

  • What work was performed?
  • Why was the work required?
  • Which aircraft, component, defect, or requirement was it linked to?
  • Which parts and tools were used?
  • Who performed or signed off the work?
  • Which records support the compliance status?

How the main areas work together

The workflow connects several areas of FlightLogger Maintenance:

Aircraft shows aircraft status, maintenance needs, defects, components, work orders, work packages, technical records, and compliance-related information.

Inventory helps ensure that parts, batches, serialized items, tools, reservations, and pick lists are traceable and available when needed.

Purchasing supports the ordering process when required parts are not available in stock.

Maintenance Planning helps planners prepare, organize, and release work.

Workshop is where released work is performed and execution evidence is recorded.

Airworthiness and Compliance helps the organization manage technical records, AD/SB/SL assignments, audit readiness, and compliance documentation.

Why this workflow matters

A connected workflow helps prevent maintenance work from becoming fragmented.

Without a connected process, one team may plan work, another may order parts, another may perform the work, and another may document compliance in separate places. That creates risk.

FlightLogger Maintenance is designed to keep the process connected from the first maintenance need to the final record. This gives planners, stores, purchasing, workshop staff, and compliance users a shared view of the maintenance operation.