At FlightLogger, cybersecurity is a top priority. For this reason, we choose the best providers on the market.
Data
We have chosen to host our infrastructure with Amazon, one of the leading global cloud providers. All data is stored securely at any 3 of their 14 EU data centers in Ireland.
Amazon operates its data centers under strict compliance standards and holds several industry-recognized certifications, including ISO 27001.
Reaching this level of security would be both technically challenging and cost-prohibitive for a privately managed data center.
Here are some links to:
https://aws.amazon.com/compliance/
https://aws.amazon.com/compliance/data-center/data-centers/
Redundant and Reliable Backups
Amazon backs up all data daily across multiple data centers within Ireland. This ensures a redundant and geographically distributed backup system designed to protect your data even in the event of a regional disruption.
To add another layer of security, FlightLogger also creates a local daily backup of all data stored on Amazon. This additional step helps guarantee continuity and recovery even in the unlikely event of a large-scale data center failure.
Prioritizing Expertise and Security
Rather than cutting corners, FlightLogger invests in industry-leading infrastructure and specialist knowledge. We work with trusted providers and follow best practices to maintain a secure, reliable, and resilient environment for your data.
General information regarding the security
Many IT companies choose to host their solutions in-house to reduce costs. However, because the security landscape evolves constantly, it can be difficult for internal teams to stay ahead of emerging threats.
At FlightLogger, we have taken a different approach. Rather than relying solely on internal resources, we have chosen to host all infrastructure with Amazon, one of the most trusted cloud providers in the world. This allows us to leverage Amazon’s advanced, enterprise-grade security measures—designed to protect even high-risk environments, including those that handle customer credit card data.
We believe that partnering with a global industry leader is the most effective way to safeguard our customers’ data. For those interested in learning more, Amazon provides extensive documentation and white papers outlining their security protocols and compliance standards.
You can find a lot of documentation in this area at: https://aws.amazon.com/security/
Hosting
The FlightLogger platform runs on Heroku's Common Runtime and Heroku Postgres, both of which meet high compliance standards and are covered under ISO certification.
Here are some links to:
https://www.heroku.com/compliance
https://www.heroku.com/policy/security
As outlined in the references above, our service providers actively address security risks with timely patches and maintain strong physical security at their data centers.
Both Amazon and Heroku follow well-defined protocols, undergo regular audits, and adhere to industry best practices to uphold these standards.
It is also important to note that no one at FlightLogger has physical access to the servers running the platform. All remote access is strictly controlled and monitored through specialized tools provided by Amazon and Heroku, ensuring secure and limited access to operational tasks.
The Document center: Access and Sharing Security in FlightLogger
All document access in FlightLogger is secured using SSL.
Any document URL generated by the system will automatically expire after 10 seconds and is unique to each user. These links should not be shared with others.
To receive a document link, users must:
-
Be authenticated as valid FlightLogger users
-
Have the required sharing permissions set in the Document Center
If a user saves a document link, you can revoke their access at any time by removing them from the Share with list.
In critical situations, access to FlightLogger can be blocked entirely.
Regarding the Document center: Security Best Practices
Remember, the strength of your data security depends on how it is handled. Please follow these guidelines:
-
Do not download documents to insecure locations or share them as email attachments
-
Avoid sharing direct S3 links — even though they expire, anyone with temporary access can still view the file
-
Always share documents using links that start with:
https://yourdomain.flightlogger.net/documents
This ensures sharing rules are correctly applied
For documents containing highly sensitive information, we recommend encrypting the file before uploading it to FlightLogger. This ensures that, even in the case of device theft, access to the file remains protected by an additional layer of authentication.
If you need assistance, click the Question Mark icon in the top-right corner of your FlightLogger account and select Get Support. Our team is ready to help.
What happens if FlightLogger goes down or bankrupt?
In the unlikely event that FlightLogger discontinues operations and the server is shut down, the terms for data handling and access are outlined in our standard legal documents: the Terms & Conditions, Privacy Policy, and Data Processor Agreement.
These documents were provided and accepted prior to your use of FlightLogger and are always available via the legal section at the bottom right corner of our website.
Website legal stuff click here
For added peace of mind, we recommend using FlightLogger’s Data Backup Module (DBM). This feature allows you to create a local backup of your data by syncing with services such as Dropbox or OneDrive.
More information about setting up and using the DBM is provided below.
Additional backup option with FlightLogger Data Backup Module (DBM)
The Data Backup Module (DBM) offers a full "paper-style" backup of your academy’s records—including lessons, lectures, logbooks, and more—via Dropbox or Microsoft OneDrive. Updates are performed automatically each night.
DBM detects which lessons have been completed or updated during the day and generates individual PDF files for each one. These files are then synced to your local machine if your academy has an on-site server.
In effect, DBM functions as a digital filing cabinet that is refreshed daily. Just like a traditional paper archive, it provides access to all operational activity—even in the unlikely event of an issue with Amazon (our cloud provider) or FlightLogger itself.
This solution is already in use by many academies worldwide. If you would like a short demonstration of how DBM works, please contact our support team by clicking the question mark icon in the top right corner of your FlightLogger account and selecting Get Support.
To learn more about our Data Backup Module please follow this link.