Data & Security

Enforcing 2-factor authentication across FlightLogger

To strengthen the security of your FlightLogger account, we recommend enabling two-factor authentication (2FA) for all users. 2FA adds an extra layer of protection by requiring a second step of verification during login.

What is 2-factor authentication?

Enabling two-factor authentication (2FA) is one of the most effective ways to prevent unauthorized access to your data. It adds an extra layer of protection during login, making it much more difficult for anyone to gain access using only a user's email and password.

With 2FA enabled, users must also enter a dynamic six-digit code, which is sent by email or generated through an authenticator app.

Enforcing 2FA in FlightLogger

As an organization, you can choose to enforce 2FA for all users or apply it selectively based on user roles. Enabling 2FA across your entire user base is a simple and cost-free way to enhance overall data security.

Watch this quick video to learn about enforcing 2-factor authentication in FlightLogger:

Important Considerations Before Enforcing 2FA

Before enabling enforced two-factor authentication (2FA) on your FlightLogger account, please keep the following in mind:

  • Notify Users in Advance
    It is strongly recommended to inform all affected users ahead of time. When 2FA is enforced for specific user roles, any user who has not activated 2FA will be automatically logged out and required to complete setup before they can log in again. Notifying users a few days in advance gives them time to activate 2FA and prevents unexpected access interruptions.

  • Plan the Timing Carefully
    To reduce the risk of disruption, schedule the enforcement during off-peak hours—when the fewest users are logged into FlightLogger. This helps ensure a smoother transition and minimizes impact on daily operations.

How to Enforce Two-Factor Authentication (2FA)

To enforce 2FA in FlightLogger, you must have the Administrator user role and 2FA must be enabled on your own account.

Follow these steps:

  1. Go to Administration

  2. Navigate to Account settings

  3. Open User settings under the User security section

  4. Select the user roles for which you want to enforce 2FA

  5. Click Save to apply the changes

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Note: If a user has multiple roles in FlightLogger, 2FA will be enforced as long as any one of their assigned roles requires it.

What happens when you enforce 2FA on a user group?

Once enforced 2FA is activated, all users assigned to the selected roles will be automatically logged out of FlightLogger.

Once two-factor authentication is activated for a user, FlightLogger sends an auto-generated email containing a unique six-digit code to the user's registered email address. The user must enter this code in the form provided to access their account.

Note: The six-digit code is valid for 10 minutes. If it expires, the user can request a new code to be sent.

Users who already have 2FA enabled will not be affected by this change.

Activating 2-factor authentication on user level

The user must activate two-factor authentication (2FA) individually through their  myIFlightLogger.

To access myIFlightLogger, click on your profile in the top right corner of the FlightLogger interface and select the corresponding option.

Screenshot 2023-05-09 at 10-00-07-png-1Alternatively, you can also access myIFlightLogger directly by following this link: https://my.flightlogger.net/

After logging into your account on myIFlightLogger, go to the My profile section. At the bottom of the page, you will find a button labeled Activate 2-Factor Authentication, as shown in the image below.

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Next, you will be asked to confirm your email address. 

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A verification message will be sent automatically to the email address linked to your account.

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Once your email has been confirmed, you will be able to access and click the Activate 2-Factor Authentication button to continue the setup.

Once activated, you  will receive a 6-digit verification code for the aurhentication.

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Enter the six-digit verification code and click Verify.

You have now successfully set up two-factor authentication on your myIFlightLogger account.

For future logins, you can choose to receive a unique six-digit code by email or use an authenticator app. The choice is yours.

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Deactivating 2-factor authentication on a user level

To deactivate two-factor authentication, log in to your myIFlightLogger account, go to My profile, and click Deactivate 2-Factor Authentication.

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Note: Some users may not have permission to edit their profile information. This is controlled by an overall setting on your organization’s account.

If you are unable to deactivate 2FA yourself, please contact one of the Administrators in your organization. If the problem still persists, feel free to reach out to our support team at support@flightlogger.net for assistance.