Please watch this video on how to insert your credit card details on your FlightLogger account:
As an administrator, you have the flexibility to update your "Invoice email" and "Credit card" details in FlightLogger at any given time.
Simply login and navigate to Administration - Account settings - Automatic payment.
Invoice emails
Enter one or multiple email addresses where you would like to receive the monthly invoice from FlightLogger. You can include several email addresses in the field, and they will all receive the monthly invoice.
Enable automatic payment
To prevent any manual charging fees, please make sure to enable automatic payment on your account.
Simply check the "Enable automatic payment" box and proceed to add your credit card details.
Now add your credit card details and click Add credit card.
Your credit card is now verified by Stripe and you are all set.
Changing your credit card details
To update your credit card information, just click on the edit icon and input your new credit card details.
Accessing your invoices from FlightLogger
By clicking on "Invoice history," you can easily access an overview of all past invoices that have been sent.
Invoicing process
The invoicing process follows the same pattern every month:
1. Your designated invoice email will receive a PDF invoice on the 1st of each month.
2. We will automatically charge your credit card on the 10th of the month unless we receive communication from you.
3. In case we are unable to process the payment on your credit card, a reminder about the "missing payment" will be sent to your invoice email every 5 days until the payment is received.
By consistently charging your credit card on the same day each month, it is simple to ensure that there are enough funds available.
If payment has not been received by the 20th (10 days after the invoice due date), a late payment fee will be included in the following invoice.
If payment is not received by the end of the month (18-21 days after the invoice due date), the account will be temporarily suspended until payment is made (please note that a reopening fee may be applicable).
If, for any reason, payment cannot be made, kindly reach out to either support@flightlogger.net or accounts@flightlogger.net promptly to prevent any disruptions to your operations.