As an administrator, please follow the steps below to insert your company credit card details into your FlightLogger account.
You can update your payment details in FlightLogger at any time.
To do so, log in and go to Administration → Account settings
From Account settings, go to Automatic payment
Now, fill in the following:
Invoice emails
Enter one or more email addresses to receive the monthly invoice from FlightLogger. All addresses added to the field will receive the invoice each month.
Enable automatic payment
To avoid manual charging fees, make sure to enable automatic payment on your account.
Check the Enable automatic payment box, then enter your credit card details to complete the setup.
After adding your credit card details, click Add credit card
Your credit card is now verified by Stripe and you are all set.
Changing your credit card details
To update your credit card information, click the edit icon and enter your new card details.
Accessing your invoices from FlightLogger
Click on Invoice history to view an overview of all previously sent invoices.
Invoicing process
The invoicing process follows the same schedule each month:
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A PDF invoice is sent to your designated invoice email on the 1st of each month.
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Your credit card will be automatically charged on the 10th, unless we hear from you beforehand.
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If the payment fails, a reminder will be sent to your invoice email every 5 days until the payment is completed.
Charging your card on a fixed date each month helps ensure that sufficient funds are available.
If payment is not received by the 20th of the month (10 days after the invoice due date), a late payment fee will be added to your next invoice.
If payment is still outstanding by the end of the month (18–21 days after the due date), your account will be temporarily suspended until the balance is settled. Please note that a reopening fee may apply.
If you are unable to make payment for any reason, contact us as soon as possible at support@flightlogger.net or accounts@flightlogger.net to avoid any disruption to your operations.
NB. Please note that only your account Administrator(s) can access to billing and payment in FlightLogger.