Billing Info

Setting up billing and payment in FlightLogger

As an administrator, please follow the steps below to insert your company credit card details into your FlightLogger account.

You can update your payment details in FlightLogger at any time.

To do so, log in and go to AdministrationAccount settings

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From Account settings, go to Automatic payment

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Enter one or more email addresses to receive the monthly invoice from FlightLogger. All email addresses entered in this field will receive the invoice automatically each month.

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To avoid manual charging fees, ensure that automatic payment is enabled on your account.

Simply check the Enable automatic payment box and enter your credit card details to complete the setup.

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After adding your credit card details, click Add credit card

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Your credit card is now verified by Stripe and you are all set.

To update your credit card information, simply click the edit icon and enter your new card details.

 

Click on Invoice History to view a complete overview of all previously sent invoices.Screenshot 2025-06-30 at 14.15.30

Invoicing process

The invoicing process in FlightLogger follows a consistent monthly schedule:

  • A PDF invoice is sent to your designated invoice email on the 1st of each month

  • Your credit card is automatically charged on the 10th, unless we hear from you beforehand

  • If payment fails, a payment reminder is sent to your invoice email every 5 days until the payment is received

  • Charging your card on a fixed date each month helps ensure that sufficient funds are available

Late Payment and Account Suspension

  • If payment is not received by the 20th of the month (10 days after the due date), a late payment fee will be added to your next invoice

  • If payment remains outstanding by month-end (18–21 days after the due date), your account will be temporarily suspended until payment is completed

  • A reopening fee may apply

Need Help?

If you are unable to make payment for any reason, please contact us as soon as possible to avoid disruptions:

 

Note: Only users with Administrator rights can access billing and payment settings in FlightLogger.