About the Dispatcher role in Departure/Arrivals

The Dispatcher role in FlightLogger gives designated users full control over the Departure/Arrival page, including the ability to dispatch flights, edit status updates, and access flight history.

This article explains what dispatchers can do, how to assign dispatcher access, and what to be aware of when using this function.

Watch this video to get a short introduction to what you can do as a Dispatcher in FlightLogger's Departure/Arrival page:

What Is the Dispatcher Role?

Dispatchers are users who have been granted the Can dispatch permission under Departures/Arrivals. These users can:

• Edit the flight status directly from the Departure/Arrival board

• Input off-block time, fuel values, ETA, and more

• View the History section with completed or debriefing flights

• Support daily operations from the ground – even without flight registrants updating in real time

Best practice is to assign this role only to actual dispatch staff. Otherwise, flight status should be updated through live registrations by the instructor, renter, or crew.

How to Assign Dispatcher Permissions

Dispatcher access is controlled through the User permissions system – either by role or for individual users.

Option A: Assign via Role

1. Go to Administration → User permissions

2. Select the relevant role (e.g., Staff)

3. Enable under Departures/Arrivals:

   • Can access

   • Can dispatch

4. Click Save

Option B: Assign Individually

1. Go to Users → [Select user] → Permissions

2. Enable under Departures/Arrivals:

   • Can access

   • Can dispatch

3. Save changes

Example: Assigning dispatcher access via permissions

Using the Dispatcher Interface

Once logged in, dispatchers will see a ✏️ pencil icon on the far right of each flight in Departures/Arrivals.

Clicking the icon opens the dispatcher panel, where you can:

• Change the flight status:

  • Scheduled → Briefing → Flight → Landed → Debriefing
    

• Update flight-specific details when status is Flight:

  • Aircraft

  • Departure/arrival airports

  • Off block time

  • Fuel values

  • ETA

  • Lesson and program assignment

Example: Dispatcher edit interface for an active flight

Dispatchers cannot mark flights as Completed – only registrants can do that via flight registration.

How Dispatcher Updates Interact with Flight Registration

Dispatcher edits:

• Are not treated as official flight registrations

• Do not appear in reports or student logs

• Will be used as default values when a registrant proceeds to register the flight

The registrant (instructor, crew, or renter) is still responsible for confirming and submitting the final flight registration.

Viewing the Flight History as Dispatcher

Dispatchers have access to the History section of the Departure/Arrival board, which shows:

• Flights marked as Debriefing

• Flights marked as Completed

From the History view, you can:

• Filter by date range

• Review status transitions

• See who updated each flight and when

To open the history view, simply click the History box:


This opens the overview for a default date range, which you can adjust:

Flights in Debriefing can still be edited by the dispatcher.
Completed flights are locked and cannot be edited further.

Additional Dispatcher Access: From the Create Bookings Page

Users with both:

• Can dispatch permission

• Booking administrator permission

...can also update flight statuses directly from the Create bookings page.
You can learn how via this article.

Best Practices

• Only assign dispatcher rights to users with operational responsibilities

• Avoid simultaneous edits by dispatcher and registrant on the same flight

• Ensure registrants refresh the flight registration if the dispatcher has made changes

• Use History to track handovers and dispatch timestamps

Need help?

Contact FlightLogger Support via the Get Support button if needed.