Dispatcher workflow in the Departure/Arrival page
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Enabling the acknowledgements and authorizations workflow

FlightLogger offers an optional workflow to support digital acknowledgements and authorizations as part of your dispatch process.

When this workflow is enabled, users with dispatch permissions gain full control of the Departure/Arrival page. Dispatchers are then responsible for verifying that instructors, students, crew, or renters have provided their acknowledgement or authorization before the flight is dispatched.

Visit this page to learn more about the Acknowledgement and Authorization workflow.

Step 1: Enable the Acknowledgement and Authorization Workflow

To activate the feature:

  1. Go to Administration → Account settings → General settings

  2. Scroll to the section titled Acknowledgement and authorization

  3. Tick the box “Enable acknowledgement and authorization”

Once enabled, several text fields will appear – one for each user role (e.g. Student, Instructor, Renter). These texts define what the user must read and confirm prior to dispatch.

Screenshot 2023-05-02 at 15.05.27

We recommend reviewing and updating these texts to match your internal procedures and regulatory requirements.


You may include links to relevant handbooks or terms if needed.

When done, click Save.

Step 2: Assign Dispatcher Permissions

To assign dispatch rights, use the updated User permissions interface.

You can do this either:

Option A – By Role

  1. Go to Administration → User permissions

  2. Select a user role (e.g. Staff, Instructor)

  3. Under Departures/Arrivals, enable:

    • Can access

    • Can dispatch

Option B – By Individual User

  1. Go to Users → [Select user] → Permissions

  2. Under Departures/Arrivals, enable:

    • Can access

    • Can dispatch

Example: Assigning dispatch permission at role level:

Screenshot 2025-07-22 at 12-09-15-png

You can assign dispatcher permissions to multiple users based on operational needs.

Once permissions are set and the feature is enabled, your team can begin using the acknowledgement and authorization flow on the Departure/Arrival page.

For a walkthrough of the dispatch flow in action, see:
Getting to know the acknowledgement and authorization workflow

Need help?

Contact FlightLogger Support via Get Support in your platform.